October 2006
Prepared to go green
Environmental sustainability is not a passing fad. It’s become a major public concern. What does it mean for your show — and how much will it cost you?




In 2003, the Outdoor Industry Association (OIA, www.outdoorindustry.org) threatened to pull its endorsement of the Outdoor Retailer show, which is owned and managed by VNU Expositions (www.vnu.com). The move was prompted by outdoor recreation business owners, who are OIA members, concerned about the management of public lands in Utah. To forestall the loss of the twice-yearly show held in Salt Lake City, which drew more than 15,000 attendees and $24 million in economic impact, the state agreed to:

• Establish an environmental task force that includes representatives from the outdoor industry;
• Challenge the Bureau of Land Management on its approval of oil and gas drilling in certain wilderness areas; and
• Add 175,000 square feet to the Salt Palace Convention Center to accommodate the show’s growth.

Three years later, the 2006 Outdoor Retailer show in August broke records with more than 21,000 attendees and has signed a contract with Salt Lake City through 2009.

This muscle-flexing by attendees and exhibitors, led by the Outdoor Industry Association, was much publicized in the industry. Not so well publicized, says Peter Devin, VNU Group Show Director, who manages the Outdoor Retailer shows and the Fly Fishing show held in Denver, was the influence exhibitors had on the operation of the show itself. “At the same time that this was going on, one of our exhibitors, Scot Leonard, President of Indigenous Designs, challenged us to produce a more environmentally sustainable show. Over the past three years, the show has instituted many green practices. The practices have spread to other shows in the VNU Sports Group, and the company has added a sustainability officer,” he says.

Green synergy
As the Outdoor Retailer show demonstrates, one of the strongest forces moving green shows into the mainstream is exhibitor and attendee pressure. But when show managers, venues and the larger community cooperate, the results can be dramatic. For example, the Construct Canada trade show at the Metro Toronto Convention Center (MTCC, www.mtccc.com), held last November, achieved zero waste. That is, all waste — from cardboard to pallets and food — was re-used or recycled.

The show, with attendance of 23,000, naturally features a strong green component because many of the 1,100 exhibitors are committed to sustainability, says Jacqui Elliott, Principal of Toronto-based York Communications (www.yorkcommunications.ca), which owns and operates the show. “Because commercial buildings are among the largest consumers of water and energy, and we’re a national show, it’s incumbent on us to lead,” she says.

While exhibitors and attendees were committed to the idea, in practice there was a steep learning curve, says Elliott. For instance, there were sets of three recycle bins labeled for paper, plastic and glass placed around the floor, but if attendees were still confused about what trash to put in which bin, they got help from Green Ambassadors stationed on the floor to assist and answer questions, she says.

From the point of view of the MTCC, “We started with the most challenging show,” says Vince Quattrociocchi, Vice President of Operations. “The 26 metric tons of waste from the Construct Canada show included every type of building material imaginable.” Separating and directing it took a lot of hard work on the part of the center staff and the waste management contractor. MTCC estimates that the program saved 238 trees, 4,300 gallons of water and 30 cubic yards of landfill space.

“It would have been much easier to throw everything into the truck,” he says. To avoid that temptation, “We completely removed our trash compactors. In the end, we reclaimed or recycled virtually 100 percent.”

The MTCC was so pleased with the results, Quattrociocchi says, the next zero-waste event is already lined up — the PCMA annual meeting in January.

Ten years ago, the topic of green conventions and trade shows would have elicited a blank stare from most show organizers and exhibitors. Environmentally responsible practices were still on the fringes of the show and meeting industry.

Now, green has moved into the mainstream and will most likely become the standard in coming years. Meeting and trade show facilities are building green and retrofitting to become green. Organizers, on their own and with partner vendors and contractors, are incorporating green practices into trade shows and events. Corporations and associations are setting up departments and committees to ensure environmental stewardship.

To a great extent, this shift in the industry is the result of the convergence of economic circumstances — rising energy prices, decreasing landfill space, concern for global warming — which are going to exert stronger pressure over the next five years.

“Sustainability has become a major public concern,” says Andy Acho, who recently retired from Ford Motor Co. where he was Worldwide Director of Environmental Outreach and Strategy and is now an international speaker on corporate environmental efforts. “It’s not the flavor of the month. It’s here to stay. Today, proactive environmental actions make economic sense.”

Buildings lead the green initiative
“Over the next 10 years, 70 percent of buildings in the industry will incorporate green principles,” predicts Rebecca Flora, Executive Director of the Pittsburgh Green Building Alliance (www.gbapgh.org) and Chair of the 15-member commission that conducted the design competition for the first fully green convention center in the country, Pittsburgh’s David L. Lawrence Convention Center (DLCC, www.pittsburghcc.com).

“We saw that a large-scale, high-impact building could introduce environmentally responsible venues to the show and meeting industry,” says Flora. The city was able to take a chance on sustainable design because there was private funding behind the process. “The Heinz Endowment wanted to invest in a green building in the region.” The goal was to demonstrate how green practices could apply to any building. The result, nearly 10 years after its conception, is a building that has set the bar for other public buildings and shifted future design, she says.

The convention center shows that sustainable buildings and practices are competitive. “Costs of green features in the DLCC were capital investments and are not born by users,” says Mark Leahy, General Manager. Some services, like haulage, zero out for both the facility and the show. “It costs more in time to separate, bale and store trash. But because we have a market that pays to pick up, we have close to a 100 percent offset,” he says.
The DLCC also demonstrates that green design features can be effectively marketed to any group. For instance, “Most centers are dark boxes. Our exhibit halls are filled with natural light. Studies show that when attendees can see products in natural light, sales increase up to 20 percent,” says Joe McGrath, President and CEO of Visit Pittsburgh (www.visitpittsburgh.org).

“Any new building will be built green,” says Jeff Blosser, Executive Director of the Oregon Convention Center (OCC, www.oregoncc.org) in Portland, OR, an older center that has made concerted efforts to go green as it remodels and adds new space. (See sidebar, Five Green Convention Centers, below). “Sustainability is part of the ethos of the culture now and will become a bigger, top-of-mind issue for convention centers over the next decade.”

Shows begin to go green
Some show organizers saw the business potential for producing green shows early on. “Our industry has such a huge impact on the environment across the globe. The initial concept was ‘this is the right thing to do,’ ” says Amy Spatrisano, CMP, Planner for Meeting Strategies Worldwide (www.meetingstrategiesworldwide.com) based in Portland, OR. MSW produces shows for organizations ranging  from environmental groups and academic and religious associations to Fortune 1000 corporations. “But it had to make economic sense for our clients. We started thinking about it seriously from a business point of view about six years ago and developed a business case. We were able to show clients how we could save them money with environmentally sustainable practices. It was slow at first, but interest has really picked up in the past three years.”

For other organizers, the impetus to go green comes from within their industries. VNU Sports Group, which includes the Outdoor Retailer show, has nine shows, seven in major convention centers. It’s introducing green practices into the operation of all its shows. “Our initiatives began because our clients are interested in environmental issues,” says Cindy Sample, Operations Director.

The interest in more responsible shows, though, extends to groups that don’t have a direct business link with the environment. “It’s important to religious groups and many associations. Even major corporate show producers, such as Ford, Starbucks, Coca Cola and GE, have a commitment to sustainability as part of their mission statements, and departments to track compliance,” says Spatrisano.

Big shows, small footprints
Even big shows want to leave smaller footprints. The key is partnerships with committed parties.

VNU Expositions has the clout and connections to work across the industry. It began forming sustainability partnerships in 2004, Sample says, and specific sustainability programs are tailored to the capabilities of the centers. Recently, VNU partnered with GES to provide recycled carpeting for the trade show floor. “We’re testing the recycled product on the show floors. We don’t throw it away after one show, but use it in the next show. If this works, we’ll use it more extensively in 2007,” says Sample.

VNU partners with SMG to establish green practices on site, such as energy-efficient light fixtures, recycling programs, water conservation in rest rooms, recyclable paper products, thermostat controls, and biodegradable food-and-beverage containers. It also partners with 3 Phases Energy, which produces wind energy, to purchase renewable energy credits to offset electricity usage for seven shows a year. That will save enough energy to power 57 homes for a year.

Groups that want sustainable show practices don’t have to limit their destination choices to cities deservedly admired for their green convention centers and extensive recycling infrastructure. It’s not hard to find receptive convention centers and contractors, says Spatrisano. For instance, she managed a meeting for 3,500 Unitarian-Universalists in Fort Worth, TX, in June. “Sustainable practices were new for the convention center staff, but they were wonderful,” she says. “We asked them to cut air conditioning during move-in and tear-down. The city doesn’t have a commercial recycling program, and the hauling contractor for the center does not recycle. We found a local family-owned hauler that does recycling to do temporary hauling. Now when the contract comes up for renewal, the temporary hauler will have the opportunity to bid.”

Organizers see green
A few years ago, costs seemed to outweigh the benefits of green practices. Today, the calculations look different. There may be a slight cost in training people, Quattrociocchi says, but those are upfront costs that decline with every show. And other factors will soon offset these costs.

“There’s a trend for green practices across the board in all industries, not just the show industry,” says Sample. “The more they’re used, the more costs will go down.”

Linda Purdy, Director of Sales and Marketing for the Direct Energy Center in Toronto, which has extensive energy-savings programs, agrees, “Prices are not increasing. They’re stabilizing as demand grows.”

Circumstances are making green practices competitive with standard practices. For instance, as hauling and tipping costs increase, less waste from the show floor can actually mean a savings in some cities, says Quattrociocchi.

“It’s not a question of if but when,” says Spatrisano. “Meeting planners and show organizers who get on board early will have a huge benefit.”



Patricia D. Sherman is a Dallas-based freelance writer specializing in the hospitality industry. She was Senior Editor of The Meeting Professional magazine, taught business and professional writing at several Midwestern universities and managed a b-to-b communications and advertising firm.

Sidebar: 5 Green Convention Centers

1. David L. Lawrence Convention Center (DLCC), Pittsburgh, PA, is the first LEED Gold Certified convention center in the world. When it opened in 2003, it became the paradigm for green convention venues. The impact of the center’s annual recycling program alone is staggering: 12,000 lbs. of paper and cardboard, enough to preserve 1,054 trees, 434,000 gallons of water, 682 barrels of oil and 186 cubic yards of landfill space. The water reclamation system reduces water usage by 55 percent compared with a standard building the same size, enough to supply drinking water to 132 homes. From January to August this year, the center reclaimed 2 million gallons of water, says Mark Leahy, General Manager, and the goal is 3 million gallons by year end.

2. The Oregon Convention Center (OCC) in Portland is the first convention center to receive LEED certification for existing buildings. Unlike the DLCC, which helped spur downtown development and establish credentials for a city not known for being green, the OCC is in a city with an international reputation for environmental leadership. “We want to be a showcase of environmental and social concern,” says Jeff Blosser, Executive Director. “We think that gives value to our customers.” The center recycled 42 percent of waste last year. “With hauling prices increasing, that’s a savings for show managers,” he says. The center derives 9 percent of its energy from wind power. Despite doubling in size, the center used 9 percent less energy last year.

3. Toronto Convention Centre is another example of an older center that has put green principles into practice during its expansions, renovations and operations. Like Portland, it’s in a metro area with high environmental awareness. “We’ve done a lot of work with recycling and conservation to be a good corporate citizen,” says Vince Quattrociocchi, Vice President of Operations. A new addition, which brings the complex to more than 2 million square feet, is mostly underground and features a 300,000-square-foot green roof. “It provides a green space in the city, and it’s a natural coolant for the building.” In 2004, the complex began using a cooling system that draws cold water from Lake Ontario. “It’s later filtered for drinking,” he says. The center recycles an average of 56 percent of its waste and has reduced energy consumption 40 percent in the past five years.

4. Direct Energy Centre (www.directenergycentre.com), formerly the National Trade Center in Toronto, hosts more than 180 exhibitions, meetings and events annually. “We’re in the process of implementing an environmental stewardship program with the investment of $7 million from our naming sponsor, Direct Energy,” says Laura Purdy, Director of Sales and Marketing. A variety of efforts to conserve energy and reduce waste will be instituted by 2010. Already completed are a 30-story wind turbine that produces one million kilowatt hours of power per year and energy efficient lighting fixtures retrofitted throughout the building. The new lights are expected to save 2.3 million kilowatt hours annually. “To conserve water and reduce the environmentally harmful practice of dry-cleaning table linens, we’re introducing linen-free meeting rooms featuring tables with melamine tops,” she says. Other projects include a green roof, food donations and organic recycling to local farmers.

5. The Sacramento Convention Center (SCC, www.cityofsacramento.org) wasn’t built green, but it’s adopting green practices and retrofitting the center as it renovates, says Matthew Voreyer, Deputy General Manager. A major focus is cutting energy consumption. “The state goal for all public buildings is to be 20 percent more energy efficient by 2015.” To help achieve that, the Sacramento CVB has partnered with the Sacramento Municipal Utility District to fund renewable sources of energy for the center, such as solar, wind, water and geothermal. Energy-efficient light fixtures have been added throughout. Conventions and trade shows held at the SCC can now market the event as “certified green,” he says.


Sidebar: What Green Means

Green Buildings. Buildings considered green have these elements in common: sited to take advantage of mass transit and natural light and protect the existing landscape; built and finished with sustainable materials; and designed to be energy and water efficient. Many older buildings are adding green elements, such as energy-efficient heating and air conditioning and lights, low-flow toilets and carpets made from recycled materials, as they upgrade and renovate. Even buildings built to be sustainable need to be operated following green principles in order to meet their potential.

Green Certification. In 1998, the U.S. Green Building Commission instituted a rating system to encourage high-performance, sustainable buildings. Under the Leadership in Energy and Environmental Design (LEED) system, new construction and existing buildings can apply for ratings. Based on a third-party review and quantified in points, buildings can achieve four levels: certified, silver, gold and platinum.



Sidebar: More facilities go green

By Kelly Lanigan

Here’s a sampling of green practices that convention centers across North America are implementing.

1. The Greater Columbus Convention Center (www.columbusconventions.com) is testing water-free urinals that could potentially conserve 80,000 gallons of water per year. The center’s used air filters are rejuvenated with coconut husk charcoal and reinstalled.
2. Disney’s Coronado Springs Convention Center (http://disneymeetings.disney.go.com) in Lake Buena Vista, FL, encourages planners to use standing water coolers and recycled cups instead of bottled water. All of the center’s meeting rooms, ballrooms and exhibit halls feature CO2 monitors that detect room occupancy and automatically open outside air dampers to bring fresh air into the room instead of an air conditioner.
3. The Calgary TELUS Convention Centre (www.calgary-convention.com) has been certified by the Building Owners and Managers Association (BOMA) as BOMA GO Green for its environmental practices. Office equipment in the center goes into sleep mode when not in use and the building’s escalators and air handling units have variable frequency drives.
4. The Seaport World Trade Center (www.seaportboston.com) in Boston has saved 184,852 gallons of water and recycled 91.52 tons of materials since its retrofit in 2005. The complex features two public parks that cover three acres of open space.
5. OnCenter (www.oncenter.org) in Syracuse, NY, reduces waste in its food practices. The center suggests that show organizers use china or biodegradable disposable dishes, use reusable spoons instead of plastic stir sticks and serve garnishes on food only if edible. Surplus food is donated to local shelters and soup kitchens when possible.
6. The Alliant Energy Center (www.alliantenergycenter.com) in Madison, WI, partnered with Johnson Controls to install a high-speed trade show cargo door, energy-efficient lighting, digital building cooling system controls and a new energy management system. The renovations save the center more than $50,000 per year in energy costs.
7. The Kansas City Convention Center (www.kcmo.org/cec.nsf/web/KansasCity) is constructing a new ballroom that will be a LEED Silver building. The ballroom will feature local material, reuse of demolished concrete, reuse of an urban site and a reflective roof.
8. The George R. Brown Convention Center (www.houstonconventionctr.com) in Houston replaced its original boilers with energy efficient boilers that decrease NOX exhaust to the atmosphere. When the center replaced its carpet, it gave the old carpet to other city departments.
9. McCormick Place (www.mccormick2008.com) in Chicago is scheduled to complete its new West Building in August 2007. The new building will feature a green rooftop terrace that will accommodate up to 800 people.
10. America’s Center (www.americascenter.org) in St. Louis increased its green practices for the Unitarian Universalist Association. The center maintained lower lighting to save energy and provided recycling containers for paper, aluminum, glass and plastic.
11. The Atlantic City Convention Center (www.accenter.com) has partnered with its subcontractor, SMG, to implement green programs, including paper, cardboard, bottle, can, lamp, ballast and battery recycling. The center recycled 45,000 square feet of old carpet in 2005 and expects to recycle a similar amount in 2006.
12. The Gatlinburg Convention Center (www.gatlinburg-tennessee.com) uses natural lighting extensively throughout both of its buildings. When the center built the W.L. Mills Conference Center, it recycled and reused mountain stone and milled wood from the original 1956 Mills Auditorium.
13. The Indiana Convention Center & RCA Dome (www.iccrd.com) in Indianapolis has a long-standing relationship with Second Helpings and works closely with them when groups have over-prepared meals. The center will notify Second Helpings and coordinate food pick-up.
14. The Minneapolis Convention Center (www.mplsconvctr.org) sends all of its food waste to a hog farm to be used for animal feed. The center has received a $45,000 million grant from Hennepin County to increase the amount of materials recycled.
15. The Puerto Rico Convention Center (www.prconvention.com) includes a surrounding district which features promenades, walkways and fountains. The fountains in the district recycle water from the San Juan Bay and replenish it instead of using fresh water.
16. The Hawaii Convention Center (www.hawaiiconvention.com) has installed a Jockey Chiller, which adjusts capacity needs to prevent overproduction of electricity. The anticipated payback period of equipment costs is one year of energy savings.
17. The Long Beach Convention Center (www.longbeachcc.com) has installed 4,000 solar panels on its roof, along with an electric inverter and transformer for solar power. Expected energy savings from the project reach up to 705 kilowatts of energy per year.
18. The Dallas Convention Center (www.dallasconventioncenter.com) has contracted with Johnson Controls to replace outdated controls on HVAC and lighting systems, replace existing chillers with variable-speed chillers, replace single- speed chill water pumps with variable-speed pumps and replace its old cooling tower with an efficient unit. Plans include installation of a solar water heater and high-speed dock doors on exhibit halls to preserve air conditioning.
19. The Los Angeles Convention Center (www.lacclink.com) has upgraded its air conditioning to use environmentally friendly Freon and increase energy efficiency by 38 percent. Its solar energy-generating system has an electrical capacity of 800,000 kilowatt hours per year of renewable and environmentally safe electrical power.
20. The Washington State Convention & Trade Center (www.wsctc.com) created an energy conservation brochure, “The world has enough problems with global warming without us sending even more heat out the doors during move-in and move-out.” The brochure explains the center’s energy conservation efforts to meeting planners.
21. The Moscone Center (www.moscone.com) in San Francisco diverted more than 1,400 tons of waste materials and donated 200 tons of goods to its local community in 2005. Daily monitoring of carbon monoxide, sulfur dioxide and nitrous oxide maintains the center’s air quality.
22. The Quebec City Convention Center (www.convention.qc.ca) is heated by clean-burning natural gas boilers, which does not contain sulfur or CFCs. Recycled paper, recyclable carpet fibers and biodegradable cleaning products are used in the center.
23. The Chattanooga Convention Center (www.chattconvention.org) collects rainwater on its roof before it has a chance to pick up contaminants on the ground. This relatively clean water is used for irrigation of public landscaping to decrease the amount of processed water needed in the city.
24. The Spokane Convention Center (www.spokanecenter.com) has been a green project from the beginning. Before initial footing was poured, contractors removed contaminated soil from the site to be treated and disposed. Renewable natural resources and recycled materials were used in the construction of the building.
25. The Phoenix Convention Center’s (www.ci.phoenix.az.us/CIVPLAZA/plazaidx.html) expansion required a 65-foot deep hole, from which a mixture of sand and stones, called cobble, were extracted. Removed cobble was sold to a concrete processing firm for recycling.
26. The Salt Palace Convention Center (www.saltpalace.com) in Salt Lake City has updated its lighting fixtures and installed occupancy sensors for lighting controls in alternating-use areas such as meeting rooms, offices and restrooms. Many rooms also feature HC-AC controls with programmable thermostats and motion sensors.
27. The Vancouver Convention and Exhibit Centre (www.vcec.ca) is adding a six-acre living room that will feature 400,000 indigenous plants without chemical fertilizers, pesticides or herbicides. Rainwater will be collected for irrigation.
28. The Boston Convention & Exhibition Center (www.bostonconventioncenter.com) uses green products for more than 80 percent of its cleaning products and bathroom supplies. Two dumpsters are available in each of the facility’s exhibit halls to help with the implementation of its composting system.
29. The Anaheim Convention Center (www.anaheimconventioncenter.com) uses certified shade-grown coffee, cage-free eggs, biodegradable and recyclable utensils, cups and serving plates, and organic catering and concessions items. The convention center has partnered with the Environmental Protection Agency, The Organic Center, WorldCentric, Hearst Ranch, World Watch Institute, Monterey Bay Aquarium and the Rainforest Alliance.



Sidebar: Make your show green

Show organizers don’t have to wait for venues to go green or for attendees to demand environmentally responsible practices. “They don’t have to be large and they don’t have to add cost,” says Amy Spatrisano, CMP, Planner for Meeting Strategies Worldwide. “Show organizers can implement some green practices by having conversations with exhibitors on how to minimize waste. They can put practices into RFPs for venues, hotels and suppliers.”

What you can do:
• Go paperless as much as possible by maximizing electronic communication, providing online registration and eliminating handouts by making presentations available online.
• Switch to electronic tools. The Outdoor Retail show switched from the familiar fat exhibitors’ kits to CDs. “That’s 1,500 notebooks,” Now only about 10 percent opt for the notebook.
• When printed material is necessary, use recycled paper.
• Pool staff transportation to and from shows.

What your exhibitors can do:
• Bring as little collateral materials as possible. “Most collateral ends up on the show floor or in the hotel room trash,” says Spatrisano. “When people want information after the show, they’ll go to the Web site anyway.”
• Print name tags on recycled paper, and recycle paper and holders at the end of the show.
• Find useful giveaways. “If you want people to remember you, be creative,” Spatrisano says. Examples she cites are handsome fleece vests made of fiber from recycled plastic bottles and mouse pads made of recycled material.
• Build booths with less waste. “Re-use construction materials. Don’t throw so much away after every show,” she says.

What your meeting venues and contractors can do:
• Reduce heating and air conditioning during move-in when open doors cause huge energy losses.
• Turn off lights and air conditioning in unused meeting rooms.
• Recycle cardboard, pallets and other waste.
• Use environmentally responsible cleaning products.
• Install recycled paper products in the bathrooms.
• Create a space for donated items, such as leftover building materials and promotional pieces, at the end of the show.

What your catering and concessions can do:
• Use more corn-based products instead of plastic. The price for these products has been going down steadily, says Spatrisano.
• Serve water in large containers rather than individual bottles.
• Donate leftover food to food banks.

What your attendees can do:
• Use recycling bins for glass, paper and plastic.
• Take public transportation or pool transportation.
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